GoSmooth
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Feature · Dashboard

A sales dashboard for your DMs, from the first comment to the delivered parcel

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30 minutes · on your own catalog · no commitment

  • Four figures against the period before
  • Two funnels, down to the delivered parcel
  • The biggest leak, flagged

Last 30 Days

Booked Revenue70,928MAD

↑18.2%vs prev. period

Orders Placed248

↑12.4%vs prev. period

Avg. Order Value284MAD

↑4.8%vs prev. period

COD Collection Rate94.4%

↑2.1%vs prev. period

50,268 MAD realized · 20,660 in flight. Any range from today to the last 12 months.

How the dashboard reads your month

From the first comment to the cash collected

Three moments

Where a month’s numbers get lost

Not in the sales. In adding them up at night, from a notebook and the courier’s list.

One switch flips the three moments.

  • “How much did we make?”

    You add up the notebook on Sunday night: orders taken, minus the parcels refused at the door.

    Sunday night, with a calculator

    Booked Revenue, realized and in flight, against the period before.

    70,928 MAD · ↑ 18.2%

  • “Where do buyers drop?”

    Lots of “price?” comments, fewer orders, and no way to say which step lost them.

    A hunch

    Two funnels, step by step. A step that loses 30% or more is flagged.

    Biggest leak · −43.1%

  • “Did the cash come in?”

    You tick parcels off against the courier’s list and chase the ones still out.

    A list on paper

    The COD Collection Rate, and every order by status, down to cancelled and returned.

    COD 94.4%

On your dashboard

What the dashboard shows

Everything is counted from your chats, your comments and your orders. Pick a range from today to the last 12 months.

  • Four figures

    Booked Revenue, Orders Placed, Avg. Order Value and COD Collection Rate, each against the period before.

    ↑ 18.2% vs prev. period
  • From comments

    Comments captured, auto-DMs sent, replied, qualified, order placed, confirmed, delivered.

    1,240 → 64 delivered
  • From direct DMs

    DM received, engaged, qualified, order placed, confirmed, delivered.

    610 → 113 delivered
  • Biggest leak

    The step that loses the most, flagged when it loses 30% or more, with how many dropped off.

    Qualified → Order placed · −43.1%
  • Revenue Over Time

    Realized and booked revenue, across the range you pick.

    Realized · Booked
  • Order Pipeline

    Pending, confirmed, shipped, delivered, cancelled or returned, with COD success.

    177 delivered · 94.4%
  • Channels and products

    Funnel by Channel for Instagram, Facebook and WhatsApp, and your top five products by units sold.

    Top Products · 5
  • Per city, not yet

    Nothing per city or per courier yet, and no export.

    Not yet

In your dashboard

Where buyers drop, step by step

Two funnels, from a comment and from a DM, each down to the delivered parcel. The step that loses the most is flagged as the biggest leak when it loses 30% or more, so you know where to look first.

  • Today
  • Last 7 Days
  • Last 30 Days
  • Last 90 Days
  • Last 12 Months
Sales FunnelFrom commentsFrom direct DMs

From direct DMsOrganic + paid26.2% conv.

StepCountKept
DM received610—
Engaged45274%
Qualified28162%
Order placed16057%
Confirmed14490%
Delivered11378%

Biggest leakQualified → Order placed (−43.1%) · 121 dropped off here.

Per city or courier: not yetLast 30 Days

FAQ

Dashboard questions sellers ask

Short answers first. The full answer is one tap away.

Of your cash-on-delivery orders delivered in the period, the share marked paid, against the period before.

Comment Monitor shows it: your four most-commented posts, each with its Purchase Intent, Converted and Reply Rate. The dashboard counts comments in its own funnel.

Not yet. The dashboard shows totals, funnels, channels and products, but nothing per city or per courier.

Not yet. There is no export from the dashboard today.

Today, the last 7, 30 or 90 days, or the last 12 months, each against the period before. The picker is on a computer; a phone shows the last 30 days.

Keep reading

FeatureLeadsEvery buyer as one person: orders, interests and comments.FeatureComment to DMFrom a comment under your post to a DM, and on to the order.GuideCash on deliveryWhat COD means, why parcels come back, and how to stop the refusals.

See what the agent sold, and where buyers drop

Booked revenue, orders, the average order and cash collected against the period before, and two funnels down to the delivered parcel.

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