GoSmooth
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Channel · Messenger and Page comments

An AI sales agent for Messenger and your Facebook Page

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30 minutes · on your own catalog · no commitment

  • Cards, carousels and quick replies
  • Comments under your posts answered
  • One login for your Page and Instagram

Definition

Messenger AI sales agent

AI agent for Facebook Pages · Messenger sales agentnoun

An autonomous digital agent that answers your buyers in Messenger and under your Page’s posts, from your own catalog, prices, stock and delivery zones. It shows products as cards with Add to cart, takes the order in the chat, and brings you in when a person is needed. Not a scripted chatbot: no menus, no keywords, no flows to fall out of.

How the agent sells in Messenger

From a comment on your Page to the order, and after

In Messenger and on your Page

What it does in Messenger

Everything comes from your catalog and your settings. When Messenger refuses a card, the same answer goes as text.

  • Product cards

    A photo, the price and an Add to cart button, from your catalog; plain text when Messenger refuses a card.

    Pro X1 · ₦45,000
  • Carousels of up to ten

    Colours or models side by side, swiped in the chat, each card with its own Add to cart.

    3 colours → 3 cards
  • Quick replies

    Buttons under the message, so the buyer taps an answer instead of typing it.

    Black · White · Navy
  • Voice notes, photos, videos

    Voice notes transcribed in the buyer’s language, up to 25 MB; a video seen as a description and up to three frames.

    0:09 · transcribed
  • Delivery for the city

    The fee and the days for the buyer’s city, from your zones, before the address.

    Lekki · ₦2,500 · 1–3 days
  • Comments under your posts

    A public reply to purchase, question and complaint comments, at most 15 an hour; one private message to buyers, within 6.5 days.

    9 / 15 this hour
  • After the order

    Updates go to the buyer’s WhatsApp when it is connected, to Messenger within 24 hours of their last message, or you are asked to call.

    Shipped · on WhatsApp
  • A person, one tap away

    The chat comes to you when a buyer asks for someone, complains, or asks what your rules don’t cover.

    Take over · Return to AI

Meta’s rules

What sellers ask about Messenger

The platform’s own rules, quoted with their dates, and what the agent does about each.

“Do my buyers still write on Facebook?”

Checked 2 sources

What the data saysAd reach in Nigeria: Facebook 38.0M adults, Instagram 10.0M. In Morocco, Messenger reaches 7.1M people through ads.

1DataReportal, Digital 2026: Nigeria, 8 Nov 2025datareportal.com
2DataReportal, Digital 2026: Morocco, 8 Nov 2025Named in the same source line
What the agent doesMany do. The agent sells in Messenger and under your Page’s posts, from the same catalog, prices and delivery zones as your Instagram and WhatsApp.

Every rule is quoted as Meta publishes it, with the date of the page it comes from.

One of one

No two agents are the same. Yours learns your shop.

Every GoSmooth agent is built from one shop: its catalog, prices, offers, delivery zones and payment terms. From its first chat it keeps a memory of its own: which product each of your posts shows, and what each of your buyers told it.

Same question, three shops, three answers

Each agent answers only from its own shop. Ask three shops’ agents the same thing and each one quotes its own product, price, offer, delivery fee and way to pay.

  • Your shop, read inCatalog, options and stock, offers, delivery zones and fees, payment terms and opening hours, with the shop described in your own words.
  • Your specialty, your rulesFor fitness, traditional clothing, streetwear and perfume shops, the questions it asks and the rules it follows are yours to edit.
  • Your changes, in the next replyChange a price, an offer or a delivery fee and the very next answer uses it.
Agent · Casque StoreHeadphones · CasablancaID 7F3C-A912One of one

Built from

  • Catalog148 products and 612 options, each with its own stock
  • Promotions−15% on headsets until Sunday
  • Delivery29 cities, Rabat 30 MAD in 24 to 48 h
  • PaymentCash on delivery, no advance
  • The shopStore in Maarif, open 10:00 to 22:00

The same buyer question

Is it still available? How much with delivery?

Yes, the Pro X1 in black is in stock: 299 MAD, 254 MAD with this week’s −15%. Delivery to Rabat is 30 MAD in 24 to 48 h, and you pay the courier at the door. Your name and address?

Price, offer and Rabat’s fee, all from this shop

It learns as it sells

Two things build up in your agent and nowhere else: which product each of your posts shows, and what each of your buyers told it. When it can’t tell which product a post shows, it asks you once, then it knows.

Example shop: Casque Store, its first two months

Casque Store’s agentWhat it knows, and only it

148Products it knows

0Posts it can place

0Buyers it remembers

  • Your terms−15% this week, 29 delivery zones, cash on deliveryDay 1
  • Your catalog148 products and 612 options, indexed from your photos and descriptionsDay 1
Omar K.WhatsApp · CasablancaNew buyer

Salam, do you have the Pro X1 in black?

Yes, in stock: 299 MAD, 254 MAD with this week’s −15%. Where should we deliver?

From your catalog and this week’s offer

On top of what it learns in your shop, the GoSmooth team improves the agent itself with every release.

FAQ

Messenger questions sellers ask

Short answers first. The full answer is one tap away.

Yes. One Facebook login connects your Page and the Instagram account linked to it; the agent answers in Messenger and under your Page’s posts.

Yes: one public reply to purchase, question and complaint comments, at most 15 an hour, and one private message to buyers, within 6.5 days.

Outside the window Messenger needs Meta’s approved templates, and the agent sends none. Order updates go to the buyer’s WhatsApp when your number is connected; otherwise you are asked to call them.

Any time: tap Take over and the agent waits until you hand it back. It also pauses for an hour whenever you write.

Not a scripted one: no menus, no keywords, no flows. It reads what the buyer writes or says and answers from your catalog, prices, stock and delivery zones.

Keep reading

ChannelAn AI sales agent for Instagram DMsFrom the reel to the DM to the order.ChannelAn AI sales agent on WhatsAppWhere the confirmation and the order updates go.FeatureComment to DMComments sorted by intent, and one message to the buyers.

Your Facebook Page, taking orders in Messenger

One Facebook login connects your Page and its Instagram. Add your products and your delivery zones, and the agent starts answering.

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