Channel · WhatsApp
30 minutes · on your own catalog · no commitment
Definition
WhatsApp AI sales agent
AI agent for WhatsApp · WhatsApp sales agentnoun
An autonomous digital agent that answers your buyers on WhatsApp from your own catalog, prices, stock and delivery zones, takes the order in the chat and has the buyer confirm it, and brings you in when a person is needed. Not a scripted bot: no menus, no keywords, no flows to fall out of.
From a voice note to a confirmed order, in one chat
Voice note0:07
“Do you have the headset in black? How much with delivery?”
Yes, in black: 254 MAD this week. Delivery to Marrakech is 30 MAD, paid at the door.23:41
Transcribed in the language the buyer speaks, and answered in writing, in that language.
And in white?23:41
Pro X1 · WhiteIn stock · 5One product as a card with Add to cart, two or three as a carousel, a whole range as a catalog page.
Zahra, 12 rue Ibn Sina, Guéliz23:42
ORD-2026-3621Pro X1 · Black · 254 MAD + 30 MAD delivery284 MAD at the door
ConfirmEditCancelName, address and the fee for the city, then a recap the buyer confirms, edits or cancels in one tap.
After the order11 templates
Never between 21:00 and 09:00
Templates you switch on, in Arabic, French and English: reminders until the buyer confirms, then shipped and delivered.
In the chat
Everything comes from your catalog and your settings. The agent cannot make any of it up.
One product as a card, two or three as a carousel, four or more as a catalog page whose cart comes back to the chat.
4 products → catalog page“Do you have it in M?” gets the true answer; sold-out items offer the waitlist.
M · 3 leftQuoted while they run and applied in the total, never invented.
−15% · until SundayThe fee and the days for the buyer’s city, before the address.
Marrakech · 30 MAD · 2–3 daysTranscribed in the language the buyer speaks and answered in writing, up to 25 MB.
0:07 · transcribedMatched to your catalog, or you are asked once and the answer is kept.
Screenshot → Pro X1Confirm, Edit or Cancel in one tap; reminders at 4 and 22 hours, never at night.
ORD-2026-3621 · 284 MADThe chat comes to you when a buyer asks for someone, complains, or asks what your rules don’t cover.
Take over · Return to AIMeta’s rules
The platform’s own rules and prices, quoted with their dates, and what the agent does about each.
“Is an AI agent even allowed on WhatsApp?”
What the data saysSince 15 January 2026 Meta’s terms bar providers whose primary product is a general-purpose AI assistant. A business using AI to serve its own customers stays allowed.
Every rule is quoted as Meta publishes it, with the date of the page it comes from.
One of one
Every GoSmooth agent is built from one shop: its catalog, prices, offers, delivery zones and payment terms. From its first chat it keeps a memory of its own: which product each of your posts shows, and what each of your buyers told it.
Each agent answers only from its own shop. Ask three shops’ agents the same thing and each one quotes its own product, price, offer, delivery fee and way to pay.
Built from
The same buyer question
Is it still available? How much with delivery?
Yes, the Pro X1 in black is in stock: 299 MAD, 254 MAD with this week’s −15%. Delivery to Rabat is 30 MAD in 24 to 48 h, and you pay the courier at the door. Your name and address?
Price, offer and Rabat’s fee, all from this shop
Two things build up in your agent and nowhere else: which product each of your posts shows, and what each of your buyers told it. When it can’t tell which product a post shows, it asks you once, then it knows.
Example shop: Casque Store, its first two months
148Products it knows
0Posts it can place
0Buyers it remembers
Omar K.WhatsApp · CasablancaNew buyerSalam, do you have the Pro X1 in black?
Yes, in stock: 299 MAD, 254 MAD with this week’s −15%. Where should we deliver?
From your catalog and this week’s offer
On top of what it learns in your shop, the GoSmooth team improves the agent itself with every release.
FAQ
Short answers first. The full answer is one tap away.
Meta gives each number 1,000 free replies a month, then charges $0.023 a reply in Morocco and $0.0067 in Nigeria; order updates cost the same per message. Meta bills you directly.
Yes, for a business serving its own buyers. Meta’s terms bar general-purpose AI assistants, not a shop’s own sales agent.
No. It answers buyers who wrote to you and sends only the templates you switch on.
Yes: voice notes up to 25 MB, in the language the buyer speaks, answered in writing.
Any time: tap Take over and the agent waits until you hand it back. It also pauses for an hour whenever you write.
Connect your number through Meta’s own sign-up, add your products and your delivery zones, and the agent starts answering.
Book a demoOr try the agent on WhatsApp now
Or open WhatsApp on this computer, if you’re signed in there.
Open WhatsApp Web