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Feature · Product recognition

Your buyer sends a reel or a screenshot; the agent knows which product it is

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30 minutes · on your own catalog · no commitment

  • Your posts, reels and story replies
  • Screenshots and photos on all three channels
  • Not sure? You’re asked once per post

How sure it is, and what it does

SureNames the product
Fairly sureNames it, asks the buyer
Not sureChecks with you

You answer once per post, and your answer is used for every future share of it. The buyer is never asked “which one do you mean?”.

How the agent answers “how much is this?”

From a shared post to the right product, and to you only when it isn’t sure

Three moments

Where a shared post loses the sale

Not at the price. At “which one is this?”.

One switch flips the three moments.

  • A reel shared with “how much?”

    You open it, work out which product it shows, and answer when you can.

    Answered hours later

    It recognises the product and names it with the price.

    Named, with the price

  • A screenshot of an old post

    You scroll back through your grid to find it.

    Scrolling your own grid

    A post it has matched before is matched again on sight.

    Matched on sight

  • Ten buyers, the same reel

    You answer the same question ten times.

    The same answer, ten times

    Once you’ve said which product it is, every later share of that post gets your answer.

    Asked once

Recognition

How the agent knows which product it is

From the picture, the words on it and your caption. How sure it is decides what it says.

  • Your posts and reels

    Shared from your Instagram: posts, reels and story replies.

    Reel → Pro X1 · Black
  • Screenshots and photos

    A screenshot of your post, or a photo of the product, on WhatsApp, Instagram or Messenger.

    Screenshot → Floral blouse
  • The words on it

    Text printed in the picture, like a product name on the packaging.

    “PRO X1” on the box
  • Your caption

    What you wrote under the post counts too, as one clue among several.

    “New colours, S to L”
  • Fairly sure: it asks

    It names the product and asks the buyer to confirm, in the same message.

    “Is it the floral blouse in navy?”
  • Not sure: you’re asked

    The buyer hears it’s being checked. You get a notification and answer in Post Attributions.

    One question per post
  • Remembered

    Your answer is used for every future share of that post, and a buyer’s “no, the other one” is remembered too.

    Answered once
  • Other accounts’ posts

    A post from another account isn’t guessed: the chat comes to you, and the agent waits.

    Handed to you

In your dashboard

Answer once, and every buyer after gets it

Post Attributions lists every post, reel and screenshot buyers shared, and the product it was matched to. Confirm it or pick the right one. Correcting a match lists the buyers who got the old one, and nothing is sent without you.

  • Needs review
  • Disputed
  • Active
  • Save correction
Post Attributions2 attributions need your attention

Needs your attentionNeeds reviewDisputedActiveAll attributions

Needs reviewReel · Instagram · Recommendation

Looks like this one — confirm, or pick another.

Pro X1 · Black · 299 MAD · Updated 12 minutes ago

Pick productConfirm

DisputedBuyer said no · Post · Instagram

Floral blouse · White · 390 MAD

The buyer said this wasn’t the right product.

Pick product

Which product does this post show?

Confirm the match or pick the right product. Your answer is saved at full confidence and used for every future share of this post.

Search your catalog…

Floral blouse · White390 MAD
Floral blouse · Navy390 MAD
CancelSave correction

FAQ

Product recognition questions sellers ask

Short answers first. The full answer is one tap away.

The buyer hears that it’s being checked, and you’re asked which product the post shows. It never asks the buyer “which one do you mean?”.

Once per post. Your answer is used for every future share of that post, and later screenshots of it match on sight.

They aren’t guessed. The conversation comes to you, and the agent waits until you hand it back.

Partly, today. On WhatsApp only exact copies of pictures it already knows match reliably; other photos reach the agent as ordinary pictures.

Not by itself: the agent picks up at the buyer’s next message, with your answer. If an old match was wrong, Post Attributions lists the buyers who got it, and you send or skip each correction.

Keep reading

FeatureVoice notesTranscribed in the buyer’s language and answered in writing.ChannelAn AI sales agent for your Instagram DMsFrom the reel to the DM to the order.FeatureComment to DMA reply under the post, and one DM to buyers.

Every “how much is this?” answered with the right product

The agent recognises your posts, reels and screenshots, names the product, and asks you only when it isn’t sure, once per post.

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